FAQ

How do I place an order?
Choose your product, place the order, and pay in advance through bank transfer. Upload the payment screenshot with your order — or send it to us on WhatsApp if you forget.

Which payment methods do you accept?
Currently, we accept advance payment through bank transfer only. Your order is processed after payment confirmation.

How long does delivery take?
Delivery usually takes 2–4 working days across Pakistan — and shipping is currently FREE on all orders.

How do I track my order?
After dispatch, we share your tracking details on WhatsApp.

What if my device has a problem?
You can request a return within 7 days of receiving the device. After we receive and inspect it, refunds are processed within 3–4 working days to the same bank account used for payment. (See our Return & Exchange Policy for details.)

Are your devices unlocked for all SIMs?
Most of our devices are unlocked and work with Jazz, Zong, Telenor, and Ufone. Each product page mentions its SIM and PTA details — or simply ask us on WhatsApp before ordering.

Can I visit your shop?
Yes — visit us at Wangri Gran Karimpura Bazar, Ghanta Ghar, Peshawar. Message us on WhatsApp to confirm timings.